Want to succeed in the Ageing Business? I can help.
I consult, write and speak about improving the customer experience for older consumers
Most of my clients get to know about me from reading something I have written…
Blog Blog
There are three reasons why this is my first blog post for 9 months. I have been busy enjoying mysel [...]
I have always thought that demographics is a bit like statistics. It is one of those subjects that w [...]
If you read my blog you know that I have been pondering why the care industry seems immune to the be [...]
It is always nice to have a new quote from McKinsey about the ageing business.This one come from a v [...]
When I first became involved in the Ageing Business - a long, long time ago - AARP had been at it fo [...]
