Want to succeed in the Ageing Business? I can help.
I consult, write and speak about improving the customer experience for older consumers
Most of my clients get to know about me from reading something I have written…
Blog Blog
When reading about the exploits of marketers I spend more and more of my time shaking my head in dis [...]
You don't often see Google researching and commenting about older consumers. This might not hav [...]
Around the same time as Oxfam was suffering a major meltdown in its brand credentials, KFC's st [...]
