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About Dick Stroud

Dick Stroud is the founder of 20plus30, a marketing strategy consultancy specialising in the 50 plus market. He is the UK’s leading expert on using interactive channels to communicate with the over-50s market.

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50-Plus Marketing

News, views and opinions about the most powerful group of consumers - the 50-plus market.

Sunday, May 11, 2008

Doom, doom and daft names

If you believe the media and “research shows PR” then all ages of Europeans are in financial meltdown.

In the UK, Liverpool Victoria (finance company) has done some research and found that 66% of over 50s fear they face an impoverished retirement. Conclusion they should save more – guess what, LV provides saving products.

In today’s Observer there is a report about the young in Spain, France and Italy who are: “facing a lifetime on low salaries with unrewarding jobs, forever poorer than their parents.”

Of course there is an element of truth in both conclusions but you need to dig a lot deeper into the numbers to find what is really happening. Far deeper than you will find in a Sunday newspaper article or a corporate press release.

Other than banging on about the dreadful state of the world these extracts have another thing in common. The both employ a GAUADN (Get attention by using a daft name). So in the case of Liverpool Victoria it is the 'Face Retirement Earnings Doubts' (Freds). In the Observer it is “Baby Losers”.

OK, OK, OK I know it is all about getting attention. But surely the world has moved on and there are more sophisticated ways of doing it! Dick Stroud

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Friday, May 02, 2008

Not Madonna again!


This is the cover of Marketing Week, here is the article. I am not sure how long this link will remain active so if you want to read it, do it soon. On the other hand it ain’t going to tell you very much new.

There is some stuff about the new tgi50 venture. It’s always a bit worrying when you read that the: “funding for the venture is yet to be finalised and its launch could be six months away”. Mmmm.

There are a few not overly helpful quotes:

This new generation is shocked to find they are hitting their 50s – they have been brought up to believe they were the cool young generation of the Seventies. Mmmm

As people get older, they become more discerning and thoughtful in their purchases. They’ve started to understand what to buy and what not to buy. Mmmm
I would have thought Marketing Week could do a bit better than this for its cover story. Even Madonna deserves more than this. Dick Stroud

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Thursday, March 20, 2008

Over-50s should grow-up

The UK press has given a “report from the Foreign Office” (a part of the UK Government) a lot of coverage. Strange that I can find no trace of the report or even the press release from the FO.

This coverage in Management Today is typical of what is being reported.

‘The Foreign Office is all for over-55s having fun on holiday’, said Foreign Office Minister Meg Munn (in a tone that suggested it couldn’t think of anything worse), ‘but it is crucial they make some simple preparations to help avoid encountering difficulties whilst abroad’. Like travel insurance and a full health check, for a start.

We’re used to Club 18-30 types bringing the UK’s good name into disrepute overseas – but with plenty of disposable income and lots of free time in which to spend it, clearly the older generation are fast becoming the ones to watch.

We think it’s about time these people grew up. And if they don’t, we can always take away their pensions.
This report from Reuters gives the most detail.

What I find really interesting is the way the press revels in this sort of report. Whether it is true or not is neither here nor there. I think it illuminates a deep seated desire for journalists to poke fun at older people. Why I wonder? Well here is Dick Stroud, the arm chair psychologist’s rationale. I reckon it is the child (journalist) getting pleasure from making fun of the parent (older people in the report).

Us older people can take a much more adult attitude. For heavens sake, everybody knows that the younger generation are drug and drink riddled, good for nothings, who would all benefit from a few years in military service! Dick Stroud

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Wednesday, March 19, 2008

Relaunch of Activelife magazine

Activelife magazine was acquired in November last year by Millennium –part of The Direct Marketing Group. The Post Office originally created the magazine and distributed it free.

It currently claims a paid-for six-times-a-year circulation of 100,000.

There are very few magazines that can claim to target the older market. I will watch this one with interest. Dick Stroud

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Sunday, March 02, 2008

Dreadful 50-plus artwork

The Chartered Institute of Marketing’s magazine recently contained an article about marketing and the 50-plus. For reasons best known to themselves, CIM doesn’t put any of its publications on the web.

It wasn’t a bad article, much like the hundreds of others you will have read, but at least it gets the message of 50-plus marketing in front of a wider audience.

I didn’t like the artwork that accompanied the article. Naff is the only word (well only publishable word) I can think to describe it. Sorry I cannot show you the illustrations but the illustrator has objected stating copyright infringement issues. Embarassment more likely! Dick Stroud

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Saturday, February 09, 2008

Advertising Age is overdosing on Boomers

In London we have a saying that: “You wait for ages for a red bus to come and when they do they come in pairs”. It is a bit like that with Advertising Age. Months without anything about Boomers and then a couple in the same week. See my previous post.

This one is something of a hotchpotch of snippets about Boomers, how to segment them and the strange, and not so strange things they do.

There is one nice quote about dating. Perfectmatch’s CEO said the site has seen a 60% spike in the 50-plus audience from 2005 to 2006, and estimated growth of 140% in the 50-plus audience for 2006 to 2007.

Today I spent lunch with friends who live in an archetypical UK countryside village. A lot of the conversation was about the various romantic adventures of their neighbours (all 60+) who appear to be welded to their PCs using dating Web sites.

If Advertising Age wants to get a tad more basic and to look at some of the other behaviours of the 50-plus it could quote the research from Saga, reported by the BBC, showing that the over-50s are increasingly putting themselves at risk of sexually transmitted infections because they are not using condoms.

Methinks there is a marketing opportunity in the sale of contraceptives to oldies? Dick Stroud

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Wednesday, January 02, 2008

Media consumption in the US

Here is an interesting factlet. By 2010, adults 35 and older will spend nearly $3.5 trillion a year. Of that the 45-plus are forecast to spend over $2.6 trillion (Bureau of Labor Statistics and the Wolf Resource Group).

Another factlet. People aged 25 to 54 spend the most time at work or at home on the Internet a week (7.3 hours). That's more than young adults aged 18 to 34 (5.1 hours) or teens 12 to 17 years old (3.4 hours). (Turner Broadcast System chief research officer, Jack Wakshlag, citing Nielsen Media Research data). So much for the young being the “Internet Generation”.

Final factlet. 42% of YouTube users are 35 to 54 years old and that 19% are over 55. The 12-17 year olds make up only 20% of YouTube users.

These an a lot more interesting things about age, technology and media can be found in this article from Broadcasting Newsroom. Dick Stroud

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Thursday, August 30, 2007

Age-generic or age-specialist


A sports mag for older people (GeezerJock) and its decision to launch a new title, just for the older cyclists (Master Cyclists), may not sound to be of much importance, but I think it is.

This is what this new mag is all about.

We'll provide the in-depth coverage of all the essential Masters cycling races in every discipline -- from road racing to mountain biking to cyclo-cross.

We'll also provide all the information Masters Cyclists need on local clubs, cycling travel, tours, gear, nutrition and training.
As an older cyclist (which I am not) would I be interested in:

1. A magazine that is aimed at older cyclists

2. A magazine that is aimed at cyclist that appreciates that part of its readership will cover multiple ages

3. The best magazine about cycling, even if it is focused on younger cyclists.

I think this example is a microcosm of the marketing options facing the media. Basically does age trump specialist interest? As a consultant I would naturally say: “it depends on the specific circumstances”. But, I suspect that there are some universal rules that govern this question. I just don’t happen to know them. Dick Stroud

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Thursday, August 16, 2007

Age and media in the US

Deloitte & Touche (USA) has been trying to find out about the changing consumptions patterns of media. A sample of 2,200 U.S. consumers between the ages of 13 and 75 were questioned.

The details of the research are not on the Deloitte's Web site, only a somewhat verbose press release. No real shocks.

Millennials are leading the way, embracing new technologies, games….etc. But, the young bucks still have an affinity for ‘traditional media’....

Boomers are still very dependent on newspapers and spend the most time with but still spend a lot of time on the Internet etc…..

The Matures spend the most time with national and world news content, as well as financial information but a significant percentage embrace electronic media….etc.....
Bottom line - Old media is not about to die – new media is doing well and is increasingly becoming age neutral. If you want a few facts and figures to bolster your presentations about media consumption in the US then it is worth a read. Dick Stroud

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Monday, July 09, 2007

TV watching starts at 65


These are the latest figures from the US Department of Labor Statistics showing the weekday amount of TV consumed by age. Notice how things don’t change much up until the age of 65 years.

To be honest, these figures don’t mean a great deal since there will be significant difference in viewing times depending on socio-economic group. Dick Stroud

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Thursday, June 21, 2007

Scary numbers


In the last three years the number of hours/day that 13-17 year olds spend with ‘media’ devices has increased by 2.30 hours. That is per day! So says this research study from bridge ratings.

Media is defined as Television, Radio, Internet Radio, MP3 Players, On-line video, Internet browsing, Movies, Podcasting, Cell phones (including IM and text messaging), Video gaming, DVD viewing, CD's, Cassettes and Email.

There is less than 20mins/ day difference in the hours/day spent by all of the other age groups (18-65+). That is amazing. Dick Stroud

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Wednesday, May 30, 2007

More 55+ Internet users than 35-44 year olds


UK internet users aged 55-plus are set to overtake 35-44 year olds as the demographic age group with the largest representation online. Those aged 55+ accounted for 22% of UK visits to all categories of websites in the four weeks to 12 May 2007, up 54% since 2005 and 40% since 2006. This compares to 23.5% of Internet visits from 35-44 year olds.

The VP of Research for Hitwise UK commented: "Among the top categories visited by those aged 55+, Search Engines, Adult and Shopping & Classifieds are the favorites, and are consistent with the most visited categories overall". Not surprisingly, Travel and News and Media websites are also high volume sites. Last week, 27% of visits to Travel websites and 24% of visits to News and Media websites were from those aged 55+.

You can read more about this analysis in this press article from Internet Retailing. Dick Stroud

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Thursday, April 26, 2007

Embracing the Long Media Tail


The image (that you will need to open to view) is from an article in a Millward Brown news release.

As the article says:

People are finding more ways to get entertained, informed, connect with each other, buy things, define and express themselves. This is because of the growing number of technologies, appliances and new content they can access or even create.

Therefore the number of different forms of media that people are interacting with is increasing. This concept is known as the Long Media Tail as illustrated in the chart.
I thought it was an extensive list of ways that are available to marketers when communicating with their audience. It is a well written article that applies equally to the over-50s as a younger audience. Dick Stroud

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Sunday, April 01, 2007

Don’t confuse me with the facts


What are Baby Boomers all about – what have they done – what do they want to do in the future? A big question.

Unfortunately, the commentators (in the UK) who proffer their insights and opinions are doing a bad job of answering it. Ha it is Sunday, I can be a bit more direct; they are making an abysmal pathetic mess of it.

Some smart character wrote that the ‘environmental debate’ is like a Christmas tree – you can hang upon it all of your personal or corporate prejudices and come to any answer you want. The same is true of the “Baby Boomer question”.

Let’s look at the media’s attempts. A few days back I posted an item about the BBC’s rather puny attempt to answer the question. Around the same time I noticed an article in the New Statesman by Faisal Islam entitled: “The great generational robbery”. Its naivety had a certain quaintness about it and I assumed Mr Islam was a recovering ASBO (recipient of an Anti Social Behaviour Orders) who was being given a second chance by the magazine. To see the article’s silliness read this analysis in the humanists for labour blog.

Much to my amazement I find that Mr Islam won the award of Young Journalist of the Year at the Royal Society of Television awards. The mind boggles about the other candidates!

Mr Islam, like so many of his generation, maunder on about having to pay for their university education and how the Boomers had their higher educated paid for by the state. What is never mentioned is that at the start of 1960s only one in sixteen kids participated in higher education. By 2010 the figure is planned to grow to 1 in 2.

I appreciate that many journalists are numerically-challenged but surly it is obvious that only a tiny number of the 1960s generation were recipients of college grants – the great majority of them were paying taxes for a few of their peers. This was the era when kids leaving school had the ‘gap-week’ – not the gap-year that today’s generation perceive as their God given right.

Academia doesn’t do much better. This week I sat through what can only be described as mind boggling boring and simplistic set of presentations by a group of academics who have spent my taxes producing ill-founded motherhood conclusions. The culprits will remain nameless.

Another example of the dubious quality of academic research is the simplistic study about Boomers’ size 12 carbon foot prints. I posted about this study a few weeks back.

Naively I have always thought that academia applies rigour and structure to its research. Not so.

Finally, we come to the corporate world. There are numerous examples of companies spending a few bob on research to generate some cheap headlines. The most recent example is Scottish Widows: “Baby Boomer generation of retire-easies”. Notice the mandatory silly name (retire-easies) intended to make the release more likely to be picked up by the media. The conclusions of the research don’t stack up with the reality.

Fact: 20% of the age group 55-70 own 80% of the wealth of that age group and contains most of the high income earners. There are a lot, the majority, who are not in this Retire Easy position.

Fact: See the diagram and read this quote from the CCCS.
Last year debt problems of the over 60s accelerated faster than for any other age group while contrary to popular perception, the debts of young people declined. CCCS predicts that by the end of 2007 its counsellors will be helping more people over 60 than under 25.
So what does all of this mean? Facts are better than prejudices. Facts always trump simplistic generalisations. And, facts require a bit of hard work that it seems the media, academia and the corporate world are not prepared, or capable, of doing. Dick Stroud

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Sunday, March 18, 2007

The BBC dissects the Baby Boomers

As part of a three part series about the “Blair Years” the BBC broadcasted three programmes about how life has fared for three groups in society, during the past decade. This is an extract from the first programme about Baby Boomers.

When portraying the boomer generation (something that is not accurately defined) there is a tendency to make a series of mistakes:

1. Spend an inordinate amount of time talking about the wealthy and healthy segment of the older population with only passing references to the majority who are not so wealthy.

2. To portray older people as absolutely obsessed with water and ball games. In the case of this programme we have a male para-surfer, a woman who spends most of her waking hours in a gym and a married couple belting the hell out of a table tennis ball.

3. To include a guy getting his thrills on a motor bike - preferably a HD.

4. Discuss the way that the over-50s are finding love and/or sex using the Internet

5. Discuss, in worrying terms, why a generation who are busy spending and not transferring their wealth to the kids will result in hand-to-hand combat between the generations.

This programme suffered from all of these afflictions. Having said that it did make a valiant attempt to cover a couple of the less salubrious issues of aging (like euthanasia).

I guess TV programme makers are always in a quandary between making a programme interesting and watchable, which results in them using a broad brush when discussing complex issues. The alternative is a more truthful and intricate programme that will bore the average viewer.

I think the BBC were a little too interested in popularism rather than accuracy and completeness.Dick Stroud

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Friday, March 09, 2007

Watch out myspace – 50plusmarketing has you in its sights

Between my first and second cup of coffee this morning I set up my own social networking Web site. Really. Go and have a look.

Ning is a new venture that claims to be the only online service where you can create, customize, and share your own Social Network for free in seconds. The network can be public or private.

This is a smart Web site and I really hope it succeeds. My nagging doubt is that now I have all of this networking power – what I am I going to do with it? Probably more important – when am I going to have time to use it? I have a blog, I have my own channel on YouTube and couple of Wikkis and now Ning.

I am drowning in opportunity. Dick Stroud.

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Wednesday, March 07, 2007

Eons raises more money


Eons, the “50- plus media company for loving life on the flipside of 50” today announced $22 million in new financing.

Interestingly, the press release makes no mention of visitors, visitor growth, revenue, profit forecasts, impressions…….

Still, Eons must be doing a lot of something to convince the VCs to stomp up another $22 Million. Dick Stroud

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